Terms of service

Effective Date

Last Updated: July 2026

Welcome to Reconnect Studio ("Reconnect," "we," "our," or "us"). By accessing our website or engaging our services, you agree to these Terms of Service.

1. Services

Reconnect Studio provides professional services including but not limited to:

  • Website Design

  • Framer Development

  • Landing Page Design

  • Product Design

  • Brand Identity Design

  • UX/UI Design

  • Design Consulting

  • Creative Retainers

All services are governed by individual project proposals, quotations, or signed agreements.

2. Project Acceptance

A project officially begins once:

  • A proposal has been accepted.

  • The required deposit has been received.

  • Both parties agree to the project scope.

3. Scope of Work

Each project includes only the deliverables outlined within the approved proposal.

Any additional requests outside the agreed scope may require:

  • Additional fees

  • Timeline adjustments

  • A separate project agreement

4. Payments

Invoices must be paid according to the payment schedule outlined within the project agreement.

Late payments may result in:

  • Project suspension

  • Delayed delivery

  • Additional administrative fees where permitted by law

Final deliverables remain the property of Reconnect until all outstanding invoices have been paid in full.

5. Client Responsibilities

Clients agree to:

  • Provide accurate information

  • Supply required content on time

  • Respond promptly to feedback requests

  • Designate a primary project contact

Delays in communication may affect project timelines.

6. Revisions

Projects include the number of revision rounds specified in the proposal.

Additional revisions beyond the agreed scope may incur additional charges.

7. Intellectual Property

Unless otherwise agreed in writing:

Upon final payment, ownership of approved final deliverables transfers to the client.

Reconnect retains ownership of:

  • Initial concepts

  • Unused design directions

  • Internal processes

  • Frameworks

  • Design methodologies

  • Reusable assets

  • Templates

  • Proprietary systems

Reconnect reserves the right to showcase completed work within its portfolio and marketing materials unless otherwise agreed in writing.

8. Third-Party Services

Projects may include third-party platforms including:

  • Framer

  • Shopify

  • Figma

  • Google Analytics

  • Calendly

  • Stripe

Reconnect is not responsible for outages, pricing changes, security incidents, or functionality changes made by third-party providers.

9. Project Timelines

Estimated timelines depend upon:

  • Client responsiveness

  • Content delivery

  • Scope changes

  • Third-party dependencies

Reconnect is not liable for delays caused by client inactivity or external circumstances.

10. Cancellation

Either party may terminate a project with written notice.

Deposits are non-refundable once work has commenced.

Completed work will be invoiced proportionally based on work completed prior to termination.

11. Warranties

Reconnect provides services with reasonable care and professional skill.

Except where required by law, services are provided "as is" without guarantees regarding:

  • Search engine rankings

  • Revenue

  • Sales

  • Lead generation

  • Future business performance

12. Limitation of Liability

To the fullest extent permitted by applicable law, Reconnect shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of its services.

Total liability shall not exceed the amount paid by the client for the relevant project.

13. Confidentiality

Both parties agree to protect confidential information exchanged during the project.

Confidential information will not be disclosed except where required by law.

14. Governing Law

These Terms shall be governed by the laws applicable to the jurisdiction specified in the applicable client agreement.

15. Changes

Reconnect may update these Terms at any time.

Continued use of the website constitutes acceptance of the revised Terms.